Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

For guests going to the pier on their own, please meet at Phuket Smart Pier for all tours on or before June 8 due to pier office renovation. Google Maps location: https://maps.app.goo.gl/LwFyxfwjFiup8L6eA. Please note that the start time shown on the package refers to the **event start time**, not the **pickup time**. For the correct pickup time, please refer to the **confirmation letter we sent to your email**, or contact us to reconfirm. For the pickup location Phuket Deep Sea Port, drivers are required to pay an additional THB 200 to enter the port to pick up guests. From now on, if guests need pickup at this address, an extra THB 200 per group will be charged. For the return trip, the drop-off can only be at the security gate of Phuket Deep Sea Port. The vehicle is not allowed to enter the port area. It only takes a few minutes’ walk from the security gate to the boarding point inside the port.