Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

PLEASE READ the following instructions regarding PICKUP TIME and MEETING LOCATION for your shore excursion. It is your responsibility to have this information clear for avoid any inconvenience the day of the tour and don´t miss your tour. Tour Meeting Time: 8:00 AM or 30 Minutes After Ship Arrival. We operate all our tours accordingly with ship arrival. We know sometimes the ships run late. For this reason, we have our pickup 30 minutes after the ship arrival with first departure at 8:00 AM. Meeting Places by arrival port: Main Entrance of the pier. Puerto Limon. Please walk to the main exit of the pier. On the way to the main public street. Once in there you will see our guides holding a sign with your name. Puntarenas: Please walk to the main exit of the pier. On the way to the main public street. Once in there you will see our guides holding a sign with your name. For Puerto Caldera: The port authority offers a free shuttle bus service to the main entrance of the pier. Take it and meet our staff at the entrance of the terminal. Do not take the shuttle that goes to Puntarenas City. Just go the main gate. We do not pick up INSIDE the pier. Do not stop at the local vendors inside the pier. Go straight to main gate of the terminal. Cancellation policy: 72 hours before tour departure full refund. Less than 48 hours no refunds If you need assistance, call Greenway Tours at (506) 8530-2973 (office) or send a WhatsApp message.

Pickup Information

This tour is exclusive for cruise ship passengers. If you are not arriving by cruise ship please do not book this tour. You will be met at the MAIN ENTRANCE of cruise pier. It is only a 5 minute’s walk from the ship. Look for a representative of Greenway Tours holding a board with your party’s name. All Greenway Tours buses have our logo in front and guides wear uniform. Please note that in Costa Rica there is some confusion about ship time versus local time. Please check with the reception to clarify whether your ship changes its time to local time so you don’t miss your excursion. As each ship is ruled by its captain, it is your responsibility to confirm this while you are sailing. Tour Meeting Time: 08:00 AM OR 30 minutes after ship arrival If you need assistance, call Greenway Tours at (506) 8530-2973