Ticket Information

Description

Public Transportation : Train, Bus or other public transportation within Nagano City

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

• Children must be accompanied by an adult • A current valid passport is required on the day of travel • A moderate amount of walking is involved • Comfortable walking shoes are recommended • Operates in all weather conditions; please dress appropriately • Wheelchair accessible • For this tour, if we provide train tickets from Tokyo and return (add-on cost when booking): we will send train tickets to the guests’ hotel in Tokyo (the hotel which guests are staying at before their Nagano trip). Please provide: 1) Hotel Name in Tokyo, 2) Name of guest who booked the hotel, 3) Confirmation Number, and 4) Dates of Stay at the hotel in Tokyo. • If a larger vehicle is needed: the tour guide will be driving a standard mid-size car. If this car is not large enough and a larger vehicle/van is required (group with 4 or less people), please make a request at the time of booking. The rental car/van is pending availability and will be an additional cost of 10,000 JPY in cash payable on the day of the tour. For groups of 5 or more people, a rental car/van large enough to fit your group will be included (at no additional cost). • Snow Monkeys in warmer seasons: The snow starts to melt in March, and the snow monkeys may not bathe as often as they did in the winter to keep warm. Guests may see the snow monkeys taking a swim as the park staff gives them lunch, but unlike winter months, there are definitely days when the monkeys just do not feel like entering the bath. When it is warm and the sun is out, the monkeys tend to be more active and move around the area. The monkeys are more likely to be grooming in the warmer seasons. While Winter is not the only time to see snow monkeys, please note that they are wild animals and it is difficult to predict their behavior. You can still visit the Snow Monkey Park, but seeing the snow monkeys and watching them bathe is not always guaranteed.