Ticket Information

Description

5 passengers + 5 suitcases Departure Option Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Dear customer, Thank you for booking your Transferz transfer via Viator. After you created your booking on Viator, Transferz will send you a link (via SMS) to follow the status of your booking. In the Traveller App, you can see the specific meeting point instructions, connect with your driver, and get the latest status updates. Ready for a peace of mind trip? Use the Traveller App! (click on the selfservice.transferz.com link in the text and be automatically logged in or use your name and the journey ID from Transferz to log in). You can easily view your booking and make changes up to 24 hours before the pickup with our Traveller App. We look forward to having you aboard! Yours sincerely, Transferz Team

Pickup Information

Please make sure to reach out to us at least 24h prior to your travel date to let us know your desired pickup time. In case we won't hear from you, the pickup time will be scheduled 3 hours before the flight departure time you indicated. You will receive a text message with a link to your booking details, this includes the driver's details and the specific meeting point instructions. If you want to receive them by email too, please share your email address with us.