Ticket Information

Description

For up to 6 passengers + 6 checking luggage + 6 hand luggage per group. Meet and greet service at the airport. Return journey back to the Airport. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• When booking a round trip, Please make sure to enter return pickup date and time in "Note" section. • Provide passenger mobile number including country dialing code. EX: 001 = US, 0091= India • Please provide correct flight number to monitor your flight. • Please inform us in advance if you travel in business class/Premier class. • Refund is not available for incorrectly booked vehicles due to excess luggage.  • Inform the supplier age of children travelling with you in order for them to provide a free baby seat or booster seat. • Waiting charges: 30 minutes free waiting time available from the time you request your pick up time at the Airport and 10 minutes free waiting time at the Hotel. Thereafter £6.00 charge applies for every additional 15 minutes. • Waiting charges, last minutes vehicle upgrade charges or Christmas day, Boxing day, New years day 50% surcharge is payable to driver as a cash payment. • Victoria Station Pickup: Passengers must meet driver inside the car park. Please arrange pickup time 20 minutes after train arrival time. We do not have a way of monitoring trains. Driver will wait up to 60 minutes in the area if passenger failed to communicate with us of any train delays via email or phone. If passenger informed us of train delays, driver will come to the car park after 20 minutes from new requested pickup time.  • Pickup/ drop off post codes : SW1, Strethem Hill - SW2, Chelsea - SW3, Clapham - SW4, Earls Court - SW5, Fulham - SW6,  South Kensington , Knightsbridge -  SW7 • Any issues, Passenger must speak to a staff member by calling 00442086261816 or sending a text message to 00447868925520 or contact Viator before making their own arrangements.