Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

The ticket is valid for use on the Brigit’s Bus Tour only for the time and date stated on the ticket. The bus cannot wait for latecomers, passengers are requested to arrive at the boarding point 20 minutes prior the departure time. The ticket remains the property of the company and must be made available for inspection by the conductor or driver on demand. Brigit’s Bus Tours take no responsibility for items left on the bus, personal items are carried at the owner’s risk and Brigit’s can take no responsibility for items damaged or lost. Smoking / vaping is not permitted on the bus. You must keep the lid on the hot drinks at all times. Brigit’s Bus Tours reserves the right to refuse entry to intoxicated persons, and will not tolerate in any way abusive or threatening behaviour to staff. In such instances tickets will not be refunded. Brigit’s Bus Tours asks that passengers are mindful of others during the tour, and anyone behaving in a disruptive manner will be asked to disembark, in case of refusal, authority will be called. Management or the bus driver can, at any given time, change the normal route due to traffic, road works, London events and any other matters. Management can, at any given time, change the departure points of Trafalgar Square, Northumberland Avenue, Victoria Coach Station and Temple Embankment due to traffic, road works, London events and any other matters. Buses are not permitted to pass in front of Buckingham Palace and along The Mall, therefore Brigit’s Bus Tour takes passengers along a street called Buckingham Gate. Alcohol Policy: Alcohol is pre-sold only. No alcohol will be sold on board the bus. Book your drinks when booking online or over the phone. Brigit’s Bus Tours follows a Challenge 25 Policy. ID is required. No refunds will be given if no Photographic ID is shown. Purchase of alcohol is non-refundable. Alcohol consumption is permitted on the bus only, alcohol cannot be taken off the bus.