Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

- Please arrive 15 minutes before your tour start time for check-in. Out of courtesy to other guests, we’re unable to wait for latecomers. No refunds can be provided for late arrivals or no-shows. - The full names of all participants must be provided at the time of booking and must match the names on the ID/Passport. Name changes are not permitted. - All guests (including children) must bring ID on the day of their tour. - All guests must pass through security. Only small backpacks and handbags are allowed inside the Vatican Museums. Storage is available but please note you must return (about a 20-minute walk) to the entrance to pick up your items at the end of the tour. - Due to the religious nature of the Vatican, all individuals regardless of gender must cover their shoulders and knees. Walks cannot be held responsible for those denied entry. - No photography or filming is permitted in the Sistine Chapel. - The special access passage between the Sistine Chapel and St. Peter's Basilica is closed on Wednesday mornings. It is subject to other closures during special celebrations/festivities, including the Easter ceremonies. On such days we will instead explore more of the Vatican Museums' galleries.