Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

SOUTH & DOWNTOWN PICK-UPS • Pick-ups between 7:00 a.m and 8:00 a.m, but we will get in touch with every tourist the date before the tour to arrange a more accurate pick-up time. "PICK-UPS ARE ON THE FOLLOWING NEIGHBORHOODS:" • Botafogo • Flamengo • Copacabana • Ipanema • Leblon • Downtown - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - • In the very unlikely situation that the customer is not able to locate our guide, please call our emergency telephone number on the voucher (+5511-9 4738-2606)

Pickup Information

PICK-UP INFORMATION: • Wherever place you specify at the time of the booking. As it’s a private tour, you choose the best pick-up point that suits your needs as long as it's within the city of Rio de Janeiro limits. • We DO NOT do pick-ups in the countryside or far from the city of Rio. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - DROP-OFF INSTRUCTIONS: • Wherever place you specify at the time of the booking. As it’s a private tour, you choose the best drop-off point that suits your needs as long as it's within the city of Rio de Janeiro limits. • We DO NOT do drop-offs in the countryside or too far from the city of Rio. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - AIRPORT / PORT ARRIVAL INSTRUCTIONS: • Once you have arrived at the airport or seaport there will be a member of our staff waiting for you at the arrivals area holding a clear sign with your name on it, they will then escort you to your waiting private transfer vehicle. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - HOTEL PICK-UP INSTRUCTIONS: • As soon as the tour guide arrives at your hotel, they get the front desk to call you in the room in case you are not at the lobby.