Ticket Information

Description

Round Trip: Roundtrip transportation between Cancun Airport and your hotel. Coverage: Use this option if your accommodation is located in Playa del Carmen or Playacar. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please confirm your accommodation location to avoid extra charges. You must present your reservation receipt to your driver.

Pickup Information

Private, punctual, and comfortable transportation service from Cancun Airport to hotels in different areas of Cancun and the Riviera Maya. || Please confirm your accommodation area to avoid extra charges. || The service is private and exclusive; all passengers must arrive on the same flight and time. Transportation to different terminals is not permitted. || Upon arrival, please collect your luggage and head out of the terminal through the exit marked "Shuttle and Taxis." A Travelfy representative will be waiting to welcome you and assist you in boarding your vehicle. Your transportation will be ready exactly 20 minutes after your flight lands and will wait for you up to 60 minutes after your scheduled arrival time. || Meeting points to locate your driver: · Terminal 2 (domestic arrivals): Welcome Bar. · Terminal 2 (international arrivals): Welcome Bar. · Terminal 3: Margaritaville Bar. · Terminal 4: Welcome Bar. || To ensure a safe and efficient experience, we recommend that you ignore any person or agency within the airport attempting to offer services. If you have any questions or need assistance, please contact us immediately so our representative can direct you to the appropriate vehicle. || Upon departure, your pickup time will be confirmed one day prior to your flight. Your driver will be waiting for you in your hotel lobby. Please be ready and in the lobby before the confirmed time, as drivers will only be allowed to wait a maximum of 15 minutes after the scheduled time. Cancún International Airport recommends arriving at least three hours before your flight departure. When scheduling your pickup time, please consider the time required for: · The journey to the airport. · The registration, security, and check-in process. · If you're unsure of your ideal pickup time, please contact us and we'll be happy to help you coordinate your departure so it's on time and seamless.