Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Meeting Instructions: Meet your host Kanae in front of a convenience store called LAWSON. After you get off the train at Maruyama-koen station on the Tozai subway line, take Exit #4, go upstairs and meet your host at the store on your left. She will pick you up from here in her car and will drop you off at the same location after your culinary experience. Please note that Kanae's car can fit up to 5 people including the driver (max 4 guests), so if you are a group of 5 or more you will need to use a taxi and have it follow Kanae's car to her home, after meeting her at the station. If you need assistance, please contact your host Kanae by email at kanaen@jasmine.ocn.ne.jp Note: If you have any specific dietary requirements and have not provided this information upon checkout, please contact and inform your Traveling Spoon host at least 48 hours in advance via their email or phone listed above in your ticket. -- Traveling Spoon is a supplier of Viator and TripAdvisor. We offer travelers authentic food experiences with locals, in their homes. Founded by two travelers and food lovers, Traveling Spoon helps others make meaningful cultural connections through food. Contact us at reservations@travelingspoon.com if you have general questions about our services. For specific questions related to your booking please contact your host directly with the contact information provided above. We hope you have a meaningful experience and look forward to hearing about it!