Ticket Information

Description

Private: Pick up or drop off of passengers only in the following areas: Tulum Centro, Aldea Zama, La Veleta and the Hotel Zone. Duration: 50 minutes Bottled water Sedan or Suv Additional Destinations and Stops: If you require a transfer to destinations not in our coverage area, please check with our team Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

End Point

Pickup Information

Information for Groups and Coordination To ensure smooth and smooth service, please consider the following: Group Arrivals : If your group arrives on different flights, you must provide the flight number of each person. Pick-up time and terminal will be based on last arrival. Additional stops : The price includes pick-up from a single terminal. Additional terminal stops may be added for an extra cost. If part of the group wishes to go to their destination immediately, they will need to book an additional shuttle service. Special Requests: For any other special requests regarding your transportation, please contact us at least 24 hours in advance. Coordination of your Collection We will contact you by WhatsApp 24 hours before your arrival with detailed instructions on how to meet your driver at the airport.