Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Instruction: ● Your driver-guide will hold a sign (Yolo Taiwan & your name) and wait for you at your hotel lobby or B&B address (1F). ● If you missed providing the pickup information during the reservation, please kindly share the details afterward (your hotel or B&B address). ● Vehicle and tour guide information will be emailed to you 48 hours before your activity begins. Reminder: ● If there are infants (ages 0-4) in your group, please kindly request infant seats in advance. ● If there are seniors in your group who need our attention, please kindly inform us beforehand. Office Hours: ● Monday to Friday, 10:00 AM - 5:00 PM (UTC+8) ● Saturday to Sunday, 10:00 AM - 12:00 PM (UTC+8) YOLO Taiwan Customer Service Department: ● Feel free to contact us if you need any assistance or have any complaints. ● service@yolo-taiwan.com ● WhatsApp +886 970 101 316 (message only) ● Phone number +886 970 101 316

Pickup Information

Your personal driver-guide will wait for you at the hotel lobby / b&b entrance with a sign (YOLO Taiwan + Lead traveler name)