Ticket Information

Description

Airport-City Hotel 8pm-7am: Midnight Surcharge 50% applicable for transfer at 8pm Kuching Airport to or from City Hotel Duration: 20 minutes Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

YOUR TRANSFER JOINING INSTRUCTIONS On Arrival in Kuching International Airport your transfer provider is ESG Enterprise. On arrival, please collect your luggage and Our representative will be waiting for you in the arrivals hall. Your transfer provider's representative/driver will be holding an Viator clip board with your name on it. Please identify yourself by showing them your voucher, you will then be escorted to your vehicle. In the event of any delay reaching the arrivals area please send one person from your party to the representative meeting point as it is vital that you make contact within 1 hour oflanding. If you have problems locating your representative in the airport please call 0060 10292 1982 and ask for assistance. Please do not leave the airport without contacting this number.