Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Your ticket is single use, valid only on the date and time booked. • The tour duration is 90 minutes. • Meeting point: Stop #1 located at 11, rue Auber 75009 Paris. • Seats are allocated on a first-come first-served basis, we highly recommend customers to arrive to the meeting point at least 10 minutes before the tour departure. • Mobile tickets are accepted on board. • Download the Tootbus app which includes m-ticket wallet, meeting point and top landmarks location, routes, audio commentary, and self-guided walking tours. ❤️ The Paris Games are here, and we love it!❤️ Get ready to immerse yourself in this extraordinary event with Tootbus! As the city prepares for the occasion, our routes to iconic monuments will adjust accordingly starting March 1, 2024. Please consult the Tootbus app for a real time traffic update.