Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• If you will not be arriving at your destination within the specified reconfirmation period, please reconfirm with the local service provider prior to travel, or upon arrival at your destination. Please note that departure times and locations may vary slightly. • Pick up will be directly at your accommodation in Florence; please notify the local supplier of your accommodation at fit@ciaoflorence.it if not included at the time of booking • Should you wish to leave 30 minutes prior or after the published departure time, please get in contact with the local supplier via e-mail • Not wheelchair accessible • Please advise any specific dietary requirements at time of booking

Pickup Information

Your private driver will pick you up directly at your hotel or apartment's lobby