Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

- Meeting Details: Location: Between the Formula 1 car, at the center of Tower 1 and Tower 2, Petronas Towers - Once you have reached the meeting point, please contact Mr. Saunder at +60 12-311 2995 (WhatsApp). Our team member will be happy to assist you and guide you to the entrance. - Children allowed only weekdays after 6:30 PM and weekends all day - Dress Code: Smart casual attire is required and Please avoid round-collar t-shirts, slippers, shorts, torn jeans, short skirts, or sleeveless tops. - If you choose Malaysian Delight, you'll get soup and a choice of Kampung Fried Rice (with fried chicken, egg and crackers), Cantonese Fried Rice (with char siew chicken, egg, prawn and crackers), or Claypot Chicken Rice (with mushroom, egg and salted fish), plus Teh Tarik, Black Coffee, or Tea. - If you choose Western Delight, you’ll get mushroom soup, choice of Fish and Chips (sole fish fillet, coleslaw and fries) or Deep-Fried Chicken Chop (salad, coleslaw, fries, black pepper or mushroom sauce), mango cheesecake, and a drink (coffee, tea, or soft drink). - If you book for children aged 3-8 , they will receive a meal set including a Chicken Burger (chicken patty, lettuce, onion, pickle, chili and mayo, served with chips), a free soft drink or iced Milo, plus waffle with ice cream.