Ticket Information

Description

Minimum reservation two people Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Comfortable walking shoes are recommended Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time. Pick up will be at all Hotels and vacation rentals accommodation of Riviera Maya area includes and only Cancun area have a little charge. We give you pick up time after your confirmation book.

Pickup Information

• Hotel name and lobby are required upon reservation. • Pickup is available at hotels and vacation rentals in the Riviera Maya from Moon Palace to Tulum, including Puerto Morelos and Playa del Carmen. • Lodgings with unpaved access, pedestrian streets with restricted vehicle access, or located in Tulum’s Hotel Zone will be assigned a nearby meeting point. • Pickup time is provided the afternoon before your tour.