Ticket Information

Description

Private Duration: 2 hours Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Your private transfer service, provided by PROFI DRIVER Venice: • Hotel and other pickups include a free 15 minutes. • If you dont show up after this time, and you did not notify us, we will release the driver and the transfer will be a NO SHOW and fully charged. Airport: • Airport pickups include 60 minutes of free waiting after landing (or from your requested pickup time). • Please provide all flight numbers if you have connections so we can track them. • In case of delays (lost luggage, passport control, etc.), contact us to arrange an additional waiting fee. Without notice, the transfer will be marked as No Show after 60 minutes and fully charged. • Changes made within 24 hours of pickup are treated as new bookings and may incur charges. Extra stops or delays also require additional fees. • Each traveler may bring 1 suitcase and 1 carry-on. Please notify us if you have extra luggage. • Severe disruptions (e.g., strikes, extreme weather) may cause longer waits or cancellations. Terms: • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Please contact us if you have a lot of luggage. • Exceptional situations such as air traffic controller strikes, extreme weather, etc. can only be compensated to a limited extent, meaning that users must accept a longer waiting period or last-minute cancellations. • If there is a problem finding our driver please contact: Our contact: France | +33 7 67 88-70-88 United States | +1 917 720-3008

Pickup Information

One of our professionally-trained drivers will greet you with a name sign in the reception of the hotel or your address or at airport arrival hall, will offer to assist with luggage and guide you to your vehicle.