Ticket Information

Description

Estate Car : Up to 4 Passengers + 3 Check in Luggage + 3 Hand Luggage Airport Pickup + Airport Drop Off Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• When booking a round trip, Please make sure to enter return pickup date and time in "Note" section. • Provide passenger mobile number including country dialing code. EX: 001 = US, 0091= India • Please provide correct flight number so we can monitor your flight for early or delay landing. • Please inform us in advance if you travel in business class/Premier class. • Oversized or excessive luggage (e.g. Wheelchair, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable. • Refund is not available for incorrectly booked vehicles due to excess luggage , customers leaving pickup point with another operator without contacting us or failed to contact us in timely manner if they are stuck in a long immigration line. • This is only a private transfers service. The driver may not act as a guide. • Last minute vehicle upgrades may not be possible. Therefore contact the supplier directly to discuss any excess luggage details. • Waiting charges: 25 minutes free waiting time available from the time you request your pick up time. Thereafter £15.00 charge applies for every additional 15 minutes. • Waiting charges, last minutes vehicle upgrade charge or Christmas day, Boxing day, New years day 50% surcharge is payable to driver as a cash payment. • This private transfer is available to drop off / pickup passengers in following post codes in London only: Post code area : HA0, HA9, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, SW5, SW6, SW7. Heathrow Airport meeting point : T2, T3 - In front of WHSmith shop , T4, T5 - In front of Costa cafe , You may re-confirm or make changes to your booking by sending us an email. Any issues, Passenger must speak to a staff member by calling 00442086261816 or sending a text /Whatsapp message to 00447868925520 or contact Viator before making their own arrangements. Skype ID : atncars , Email : atncars@gmail.com

Pickup Information

Heathrow Airport meeting points inside the arrival hall. At T2 & T3 : In front of Whsmith shop. At T4 & T5 : In front of Costa cafe. Driver will come inside after 60 minutes from flight landed time. If passenger can not find their name board/driver, They must contact our office.