Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

If you have not already specified, you MUST advise supplier as soon as possible your Ship name, docking time, disembarkation time and departure time so that appropriate arrangements can be made. * For Puerto Limon the Pick Up place is main entrance of the pier (main street). It is a short distance from your ship. There you will see our staff holding a sign with your name on it. All our tour guides wear a Greenway Tours Polo • Please note that in Costa Rica there is some confusion about ship time versus local time. Please check with the reception to clarify whether your ship changes its time to local time so you don’t miss your excursion. As each ship is ruled by its captain, it is your responsibility to confirm this while you are sailing. • If you ship will arrive late, no worries. All our Shore Excursions are operate accordingly with the ship´s schedules. In case a ship delay, the pick up time will be 30 minutes after ship arrival and our staff will wait for you. • If you need assistance, call Greenway Tours at (506) 8530-2973 (office) or send a WhatsApp message.

Pickup Information

This tour is exclusive for cruise ship passengers. If you are not arriving by cruise ship please do not book this tour. Tour operate only when we have cruise ships in port. Pick up is at the main gate entrance of the pier. It is a very short walking distance from the cruise ship. Once at the entrance of the pier, you will see a Greenway Tours Guide holding a sign with your name. SPECIAL NOTE ABOUT PICKUP TIME All our pickup times are set to 8:00 AM by default. HOWEVER: If your ship arrives after 8:00 AM, the Pickup will be 30 minutes after ship arrival. You can book your tour and we will adjust the time accordingly with your ship arrival. If you ship is late, our staff will wait for you till the ship dock and allow you disembark. We operate all our tours accordingly with the ship´s arrival.