Ticket Information

Description

Description: Explore Royal Alcázar in a small group English tour, discover its royal rooms, gardens, and Game of Thrones filming spots.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Important: Your booking voucher is not valid for direct entry to the monument. Please check in with the Crown Tours team at the meeting point to exchange your voucher for your admission ticket before the tour. For any assistance, please contact Crown Tours via the app chat feature, respond to our latest message, or contact us on +34666742341 Nominative ticket: All tickets are nominative. Ensure the correct full names and passport numbers of all guests are provided at the time of booking, as entry requires a check of the matching ID (copy accepted). Timed Entry: Please arrive 30 minutes before your activity start time to check-in. Due to strict regulations, late arrivals cannot be guaranteed entry. Exceptional closure: The monument is subject to exceptional closure without prior notice due to religious or royal events. Weather: The tour operates in all weather conditions, however in case of strong winds or rain, garden access may be temporarily limited. Our guides will ensure you have an enjoyable and memorable experience, regardless of the forecast. Entrance: While your ticket includes priority access, please be aware that longer waiting times are possible during peak season. If Combo Option is Selected Dress code: As a place of worship, please note knees and shoulders must be covered. Accessibility: The climb of Giralda may be physically demanding for some guests.