Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

You will receive an individual access code from us within 24 hours after your booking. You can start the ryddle tour independently whenever you like after you have received the access code. Just message ryddle on WhatsApp (+49 1511 7832479) or Facebook Messenger (@ryddleadventures) and enter the start code when you are asked for it. Please make sure that you enter the mentioned Startcode and not another booking code you receive from viator. If you would like to play the tour in German please contact us: support@ryddle.games Thank you and have fun with ryddle! For further information how to start the tour please check our website: https://ryddle.games/en/manual-how-it-works/ In any case of questions or problems please contact us: info@ryddle.games