Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

General info: The tour can be changed without notice due to weather and traffic. You can start the tour directly from the meeting point, or use the free collection service from your hotel. Please refer to the Concierge for information about collection schedules. In order to improve the quality of our services and to avoid delays in the collection to each hotel, we kindly ask for your cooperation to be ready at the lobby of your hotel at the scheduled time. Local supplier Welcome Italy: Head Office (from 10am to 7pm on Monday to Friday) +39 0687772364 / +39 0687760030 Tool-free (from Italy) 800960188 Emergency +39 3890055460 or +39 3208216235 Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time. Times are subject to change due to local traffic conditions.

Pickup Information

- Free Pick-up and drop-off to the Hotels, Appartments, Bed&breakfast, accomodations in the city center - The address must to be provided on the reservation. - Please contact customer services one day before the tour to confirm the pickup time. - Please wait in the hotel lobby or outside your accommodation 15 minutes before your scheduled pickup time