Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

Check-in and departure point: Bus Stop 8, Buckingham Palace Road, Victoria SW1W 9SZ Check-in: 07:30am Departure: 08:00am Buckingham Palace Entrance will be at approx. 11:45am. You can then enjoy your visit to the Palace and spend as much time as you wish inside. A typical visit time is 2 hours. • You must bring the e-ticket provided to gain entry to this tour. • On Sunday due to Church services, there is no guiding inside St Paul’s Cathedral. • Our vehicles are modern, comfortable, and kept to the highest standards of cleanliness, including a deep clean every day. • During peak periods, additional vehicles without WiFi may be used • Minimum age is 3 years • Casual attire is recommended • Not wheelchair accessible • We always stop for photos at Buckingham Palace, unless security or safety issues prevent this. The area often gets very crowded so on days when there is no Guard Change we stop here early in order to get best photos.  • NB Changing of the Guard ceremony does not take place every day and is also subject to weather conditions. It may occasionally be possible to see the Horse Guards but this is subject to daily operational viability • Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund • Additional phone number for contact: +44  207 630 2028 or email at reservations@goldentours.com