Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Your ticket includes one entry to the Royal Observatory and one entry to Cutty Sark. • You must visit both attractions on the same day, on the date specified on your ticket. • Last entry at both attractions is 4pm. • The walking distance between Cutty Sark and Royal Observatory is approximately 10/12 minutes. Please plan your visit accordingly. • The Queen’s House and National maritime Museum are free to visit.   Local supplier telephone number: +44 20 8312 6608 Our telephone number is open from Mon-Fri 9am to 4pm