Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

At Airport: The driver waits at the arrivals hall, holding a sign with the lead passenger's name. 60min waiting time after flight landing. No-shows charged. At Cruise port: The driver waits at the arrivals hall, holding a sign with the lead passenger's name. 20min waiting time after scheduled pick-up. No-shows charged. At Train station: The driver waits at the arrivals hall, holding a sign with the lead passenger's name. 20min waiting time after train arrival. No-shows charged. At Hotel / accommodation: The driver waits at the main entrance, holding a sign with the lead passenger's name. 15min waiting time after scheduled pick-up. No-shows charged. Transfers vary due to traffic, road, and weather. Changes: Subject to availability. Contact Viator for advance changes. For last-minute changes, contact us immediately. Cancellations: Full refund if cancelled 24hrs in advance. No refund if cancelled within 24hrs of pick-up. Luggage: 1 checked bag and 1 carry-on allowed. Excess luggage restrictions apply. Contact us before travel to confirm. Contact us: Find a driver or reach us at 24/7 numbers or chat on RhomTrip.com USA: +1 (312) 544-0151

Pickup Information

Your chauffeur will be waiting for you at the baggage claim carousel assigned for your flight, with your name at the greeting sign. 60 Minutes service time included. At your hotel or accommodation, please meet our chauffeur at the front door. 15 minutes waiting time included.