Description

Transfer between cities. roundtrip: Important: Airport transfers are NOT included. No stops at hotels in Tulum Downtown or Hotel Zone.
Private Van
Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

End Point

Redemption Instructions

Before Arrival Check your meeting point: https://bit.ly/427uarp •Our staff will be waiting at the correct terminal with a sign bearing your name. If you prefer a group name, let us know. • Please download WhatsApp or keep your network active for smooth contact / Get 5% off Holafly eSIMs http://rwrd.io/nwhajus Arrivals • Service is designed for groups arriving on the same flight. • If your group arrives on up to 2 different flights, send us all flight numbers in advance so we can prepare the itinerary and assign the correct meeting point at no extra cost. • Additional Costs: If we don’t receive this information in time or the flight number is incorrect, the service will be charged as new and must be paid in cash to the driver, subject to availability. • Notify us of any flight changes to avoid delays or extra charges. • Pickups at 2 terminals have an extra cost of USD 15. If not informed in advance and extra waiting occurs, the same fee will apply. Safety & Comfort • Private service ideal for women, solo travelers, and guests with pets. • All vehicles are equipped with GPS for safety and accurate navigation. Additional Stops • One stop (e.g., supermarket) of up to 15 minutes is included at no cost. • After that, USD 25 per extra hour applies. • Must be scheduled in advance by email or phone, subject to availability. Pricing Policy • Price is per vehicle, not per person. • Different departure times require an additional vehicle for each schedule. • Please ensure you select the correct destination and product when booking. Otherwise, the difference will be charged or the booking may not be accepted. Departures & Transfers • Pickup time will be arranged with you after booking. • Maximum waiting time: 10 minutes. After this, the service will be considered a “No Show.” • Any changes (time, destination, service details) must be requested at least 12 hours in advance.

Pickup Information

- Our service is specifically designed for groups arriving on the same flight. - If you arrive on separate flights ✈️ (no more than 2 different flights), please send us all flight numbers in advance so we can prepare a travel itinerary and provide the correct meeting point at no extra cost. **Private Service** - Customer care is our priority. We ensure a comfortable, worry‑free experience, especially for women and solo travelers. - All our vans are equipped with GPS, guaranteeing your safety at all times. **Additional Stops** - If you need to stop at a supermarket or another location, please let us know in advance. - We can usually confirm one stop of up to 15 minutes ⏱️ at no extra cost. **SUPER IMPORTANT** - Our price is per van, not per person. Therefore, if you have different departure times ⏰, we cannot send multiple vans for the same cost. If you need additional services, such as another van for a different schedule, a new booking must be made. - Please make sure to select the correct destination and product before booking. Reservations that do not match the correct destination and product will not be accepted ❌ or the missing cost will be charged.