Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Pick-Up: In front of Union Station at 1701 Wynkoop Street by large American Flagpole • Bring a reusable water bottle. Refill available • Make sure to be on time (at least 10 minutes prior to departure). Guide does not wait longer than 5 minutes for late guests. DEPARTURE, not check-in, is at 8:00am and 1:00 pm respectively. • Comfortable walking shoes are recommended • Our guides work very hard to ensure a great experience - guide gratuity is greatly appreciated