Ticket Information

Description

SURF AND TURF / LOBSTER DINNER: Please, let us know which of the menus you prefer between surf & turf and lobster at the spanish galleon CANCUN HOTELS: Only for hotels located at Cancun or Puerto Morelos. MINI VAN IMPORTANT INFORMATION: The service is in double or shared ATV if you want single ATV you need to pay a difference of 15 USD per each while boarding Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Only for hotels located at Cancun, Puerto Morelos, Playa Mujeres, Playa del Carmen and Playacar. No service for Tulum area (from Xcaret up to Tulum) Remember that you can only drive an ATV if you are over 18 years old and above. If you are not coming in pairs please reserve 2 bookings, one for 2 people in double service and 1 for 1 person in single service, if you book 1 double service for 3 people or odd group you will be asked to pay a difference when boarding only for one person who will have to go in simple service.

Pickup Information

If your hotel is not in the previous list, please let us know in which hotel are you so a representative of our company can contact you to indicate the correct place and time of your pick up. We ask you to indicate the hotel where you are in the special requirements box and also with your email. This service has only one schedule for ATV tour, the pick-up will be between 7:30 am to 9:00 am and for the Romantic dinner, the pick up will be between 17:30 pm to 19:00 pm. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message.