Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

We only have pick up in the Riviera Maya from the Moon Palace Hotel all the way to Playacar in Playa del Carmen with an additional cost of $ 15usd per person. after this city there is no transportation available because it is outside the pick-up zone for distances greater than 1 hour Times are subject to change due to local traffic conditions.

Pickup Information

If you are in an AirBnB or Vacation Rental in the downtown Cancun area, pick-ups are done at the motor lobby area of the Hotel Oasis Smart. We only have pick-up in the Riviera Maya from the Moon Palace Hotel all the way to Playacar in Playa del Carmen with an additional cost of $15 USD per person. After this city, there is no transportation available because it is outside the pick-up zone.