Ticket Information

Description

Duration: 3 hours: Usually, this trip it takes 2 hours and 50 minutes with no rush hours or traffic jams A courtesy drink is offered: : Bottled water, Local Juice. Van: Private trip: Only you and your group will be participating in this trip at this time. 3 Passengers Max. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

End Point

Pickup Information

Please, make sure to fill-out the required information regarding to your Arrivals including your SJO Airport Pickup and Destination location in La Fortuna, Arenal Volcano Hotels nearby. Information such as flight number, date, time and hotel name are the minimum required to operate your transportation services and avoid delays or cancelations. The day trip, we will monitor your flight number through regular APPs in order to be on time with your pickup. Besides of Viator Chat, our preferred communication tools with you will be WhatsApp Chat/Calls, regular Phone calls or Waze/Google Maps. If you are traveling with children under 12 years old or less than 1.45cms height/36KG, He/She will require the use of baby car seats or boosters, please, request it in advance before the traveling day at no cost for you. If a booster seat or baby car seat for children is needed but you didn't request it prior to your trip, we may be forced to delay or cancel the trip due to Costa Rican laws requiring the use of it. (Conditioned to availability) It's important to highlight that our services are not On-Demand or immediate response service type .Our transportation services type require preparation for the driver and the vehicle to guarantee the proper service needs for you and your party. Our van is 12 passengers capacity so, in some rides, the driver will be traveling with an assistant to support and provide value added to your private service trip at no cost for you. Once your International flight landed the next step is Immigration and Baggage Claim that could it takes 25 minutes or more than 1 hour by passing through the outside passenger exit doors area. We offer sanitizers to comply with health government regulations requirements. Finally, cancellations are free with full refund if made 24 hours before your trip or reschedule it.