Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

Participants must have a very good command of English. As it states on the website, this tour is NOT suitable for those with walking difficulties. This includes those with walking aids. Do not attempt to come on a tour if you have a cold or flu-like symptoms. • Tickets are refundable up to 24 hours before your tour. • Tours start promptly at the scheduled times: We do not wait on the off chance of you turning up late. If you think you will be running late you must contact before the tour start time. You will then be advised if you can join the tour or reschedule. Failure to notify negates your right to reschedule. As stated there are no refunds unless cancelled 24 hours in advance or by the tour director. You will not receive a reply once the tour has started. • Comfortable walking shoes are recommended • Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to those on the tour who are intoxicated or show signs of intoxication. If, as a result, your tour is cancelled, you will not be entitled to a refund. • Tours may be occasionally subject to cancellation due to very extreme weather. Please check point of sale when conditions are severe. In the event of cancellation by the team the tour will be rescheduled, tickets can be refunded from the point of purchase. Any additional costs incurred by patron/s are at their own expense. • Children must be accompanied by an adult • Only guide assistance dogs allowed