Ticket Information

Description

Southampton to London Via Windsor Castle Pickup included

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

The driver will meet you with your name on a Board Sign outside or inside the Cruise terminal at the specified pickup time. (Please do not wait for your driver at the vehicle pickup and drop-off area) If waiting time at the cruise terminal exceeds 30 minutes from the set pickup time an additional charge will apply. £8.00 for every 10 minutes plus any additional car park charges. The driver will leave the cruise terminal 60 minutes from the set pickup time, If not able to make contact with the passenger, If you experience any delays in disembarking the cruise ship, please contact the office as soon as possible to avoid a no-show. This service includes 2 hours of viewing time (waiting time) at Windsor. If the clients go over 2 hours or require additional waiting time the additional charge is applicable, paid to the driver in cash on the day, £50 per hour for the Sedan and for the Minivan and the 8 Seater Van will be £60 per hour. If you are travelling with a cell phone please let us know the number before the travel date so the driver may communicate with you on the day. Each traveller is allowed a maximum of 1 Big suitcase - 29x21x11 inches / 74x54x28 cm (25 kg to 55 lbs) and 1 Small carry-on bag - 22x14x9 inches / 56x36x23 cm. (15 kg to 35 lbs) Oversized or excessive luggage (e.g. foldable wheelchairs, Walker) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable

Pickup Information

When you have collected all your luggage you will come into the arrivals hall in the cruise terminal where our driver will be standing displaying a name board with your name at the specified pickup time.