Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Check in for your trip at the Black Maligne Rafting Trailer beside the Public Washroom – 638 Connaught Drive (public parking lot on cnr. Connaught Dr. & Hazel Ave) • You must check-in and sign waivers, 15 minutes prior to departure time • Dress with a swimsuit underneath your street clothing and bring warm clothing for afterwards. It is also recommended to bring a drink and snack for after the tour • This trip runs in all weather conditions. Participants will be provided with all the necessary technical equipment including wetsuits, splash jackets, neoprene booties, helmets and lifejackets (plus long sleeve neoprene shirts & neoprene gloves when needed). • On cooler days, those prone to feeling the cold should bring either a fleece or wool jacket to wear underneath the splash jacket (no cotton should be worn) • Participants must be at least 12 years of age and weigh a minimum of 90 lbs (41 kg) • Participants under 18 must be accompanied by an adult • Not recommended for pregnant women • Not recommended for those with back injuries • All departure times listed are in Alberta Mountain Standard Time Zone (MST) • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions • Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund • Boat configuration is at the discretion of raft guides and will be determined on the day based on overall group size. While the best effort is made to keep groups together in same raft, due to logistics, this cannot be guaranteed.