Ticket Information

Description

Duration: 2 hours Thai and International Buffet

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

I Asia Thailand will contact you shortly after your booking to reconfirm and advise your pickup time and location (if required). Please ensure that you have entered the correct contact details upon booking. If you have not been contacted by I Asia Thailand, please call us at +66 96 821 3089 (hours of operation are from 08.00am to 18.00pm Monday to Friday and 09.00am to 17.00pm Saturday and Sunday) or email thailand@iasiathailand.com If you will not be arriving at your destination with sufficient time to ensure reconfirmation, please contact the local service provider prior to travel. BKK Airport: A Sign-Board with customer's name will be displayed on a Railing in the Arrivals Hall between Gate #3 & Gate #4. Having collected luggage and cleared Customs, incoming visitors having booked this transfer service are requested to immediately make their way to this location. Here they will meet their I Asia Representative who will escort them to the vehicle. (Presentation of the Booking Confirmation and Photo I.D. is required in exchange for this Activity. Drivers wait a maximum of 1.5 hours after flight arrival.) I Asia's Representatives and Drivers will be waiting at the airport according to the Flight Number, and Date, received in the Booking. Flight delays do occasionally happen, so they are constantly checking for any delays, or time changes, to ensure our valued customers are met at the designated locations accordingly. It is important to note that if the Flight Number or Date is changed that it is the passenger's responsibility to inform I Asia of the new details. (I Asia is not provided with Flight Passenger Manifests by any airline to check if a person is on board or not.) It should further be noted that IF passengers believe they will not be able to exit from Customs and get to the I Asia Representative within 1 1/2 hours after their flight arrived they must telephone I Asia OR ensure that Airport Staff will inform I Asia to have the reps. and drivers wait.