Ticket Information

Description

Round trip transportation : This option includes round-trip transportation from selected hotels in Cancun, Riviera Maya, and some hotels near Tulum. Pick up time and location: Pickup time depends on your hotel location and must be confirmed 24 hours before the activity. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please contact us in advance to confirm your exact pickup time and location. Your voucher shows the start time of the tour, not the pickup time from your hotel or vacation rental.

Pickup Information

Please contact us 24 hrs in advance to confirm your pick up location. Pickup for Tulum is only available from the Super Aki supermarket.