Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

End Point

Redemption Instructions

Dear Traveler, Thank you for your purchase! We are happy to take you on a special self-guided tour discovering The Secrets of Pontevedra. Please note that this purchase includes your self guided audio tour, but it DOES NOT include any admission entrance. Log in using the following code: HBPO21 Once you have your code, follow these steps to access your audio tour: 1. Download the Soundwalkrs app on your smartphone 2. Select your destination 3. Select your purchased Soundwalk 4. Click on the "Enter Code" button. 5. Click the "Download Tour" button for offline use. Wait until the download is complete 6. ¡Start the tour! Get your headphones ready and immerse yourself in the story! but also consider the suggestions below: - Download the tour while you have wifi. Once you download the tour, it will be available in the app even if you are offline. - Go to the settings at the bottom right of the screen and make sure "Location Events" is selected. This will notify you when you reach a point of interest on the tour. If you need help or assistance, please contact us via Whatsapp, No calls +57 3052358208 Our cancellation policy states that refunds will not be provided for cancellations made within 24 hours of your scheduled travel date. Additionally, refunds will not be granted for reasons such as misunderstanding the nature of the product, including assuming it involves a physical guide or included entry tickets. For a seamless connection, get a magical eSIM card here: https://www.soundwalkrs.com/tour/europe-data-esim-0-5gb-per-day-to-50gb-30-days . We hope you enjoy this special trip and do not forget to share your experience with a short review. Positive reviews from great customers like you help other travelers feel confident. Thank you. The Soundwalking Team