Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

STEPS TO GET YOUR GUIDEALONG AUDIO TOUR: 1.SIGN IN + REDEEM your VOUCHER CODE: https://store.guidealong.com/voucher 2.DOWNLOAD the GuideAlong App 3.SIGN IN to the GuideAlong app with the same Apple or Google account 4.DOWNLOAD the Audio Tour NOW FIND YOUR VOUCHER CODE AND INSTRUCTIONS -Email: Search for “GuideAlong”. Check All Mail & junk/spam. -Text: Search for “GuideAlong” -This Ticket: Find the VOUCHER CODE at the top under the QR code & redeem at Step -Viator App: Open your booking and Contact Support > Contact Tour Operator. -TripAdvisor App: Account > Messages -Support: Call GuideAlong toll-free on 1866-477-1791 DOWNLOAD THE GUIDEALONG APP & TOUR You must download the GuideAlong app & tour to your phone over WiFi or cellular data prior. If you can OPEN your tour & see START TOURING, it is downloaded. No service is required while touring FLEXIBLE TRAVEL DATE There’s no expiry date or time limit for your tour. There’s no need to change your travel date if plans change. CHARGING & SOUND Use a USB/C car charger adapter in the auxiliary power outlet to keep your phone charged, not the vehicle's USB port. Audio will play through Apple CarPlay & Android Auto, & the app’s map will display on your phone. Connect your phone via Bluetooth to listen through the car stereo: guidealong.com/travel-tips-bluetooth/ HELP & SUPPORT -FAQs: See the GuideAlong app’s Help menu or online FAQs at guidealong.com/faq -Contact GuideAlong Support: Call toll-free 1866-477-1791, chat online at guidealong.com, or email info@guidealong.com Important Note: Angels Landing is temporarily closed for trail maintenance from April 20 to 23, 2026. Permits will not be available during this period. The West Rim Trail will stay open, & the day-before lottery will reopen on April 23 for hikes taking place on April 24 Link: https://www.nps.gov/zion/planyourvisit/conditions.htm National Park fees may apply for international visitors & fees will be collected in-destination, not at the time of booking