Ticket Information

Description

small group tour suv, minivan or sprinter Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Comfortable walking shoes are recommended • Recommended items to bring: towel, bathing suit, sunscreen, hat, cash for souvenirs • Pickup for Isla Mujeres hotels will be at OXXO shop in Puerto Juarez Ultramar • For pickup from downtown hotels or accommodations, please reconfirm exact pickup time and meeting point with local supplier • You must contact local supplier at least 24 hours before your product date to confirm your reservation and arrange transportation. Use the contact details on your confirmation/voucher. • OlMar Travel Mexico (local supplier) numbers to call: +52 1 998 240 3199; +52 1 998 263 6588

Pickup Information

Hotel pickup and drop-off (hotel pick up &drop of is provided for any hotel in Cancun Hotel Zone, Riviera Maya till Playa del Carmen and Playa del Carmen. For pickups from Cancun Downtown, Isla Mujeres or any other location the additional instructions will be provided after booking)