Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Your tour guide will be communicated to you by message on the Viator messaging system. Please make sure to check your messages. Your guides contact number and picture can be located at this link: https://docs.google.com/document/d/1L9AnSXJrHzkB25N1GS7FvHgZEp7kMsPQ-nVrzBxQ3F8/edit?usp=sharing If someone else has booked this tour for you please make sure to email Hello Singapore and provide them with your contact phone number. Your tour guide needs it incase you get lost. If you have any questions about your tour please contact Hello Singapore at bookings@hellosingaporetours.com VERY IMPORTANT: • Not wheelchair accessible • Please wear comfortable walking shoes, and bring an umbrella and at least one liter of water • When we are very busy we run a second tour starting one hour later at 10am. If you are on a 10am tour you will be notified after booking via email. Please remember that your Viator booking confirmation will say 9am even if you are scheduled to a 10am tour • You must be able to walk 2 miles / 3km at a reasonable walking speed in hot, humid weather to take part in this group tour. If you have any walking difficulties or are travelling with children who may not be able to keep up, please book a private food tour instead so we can pace the tour according to your needs • Please note that is does rain most days in Singapore for at least 30 minutes to an hour so please be prepared for rain and bring a rain coat or umbrella. Tours will continue in wet weather • You need to bring at least 1 liter of water per person to ensure that you do not become dehydrated in the heat.