Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

End Point

Redemption Instructions

HOW TO TAKE YOUR TOUR *Do not purchase the tour in the WalknTours app. Use Code 'solosalem2021'. *If you purchased more than one ticket make sure each user registers a unique account and email address. You will use the same experience code 'solosalem2021' *It is recommended to download the tour before visiting. The signal in Salem is weak and if you do not download before hand it will take time to download in Salem using your data. *After you unlock the tour it does not expire and can be taken anytime. Follow the steps below to take the tour Step 1: Download the WalknTours app on iPhone or Android. App Store: https://apps.apple.com/us/app/walkntours/id1457662600 Google Play Store: https://play.google.com/store/apps/details?id=com.app.walkntours Step 2: Register an Account or Login Step 3: Open the Tour Select your city as "Salem" and click on the tour "Salem's Famous Ghost Tour" Click "Enter Experience Code" Enter the Experience Code 'solosalem2021' Click apply The tour is not unlocked and you can take it anytime. To take the Tour: Go to the Ropes Mansion's front door. Open "Salem's Famous Ghost Tour" and click the play button. From there you can put your phone in your pocket and follow your guides instructions. Tips for taking the tour: 1. It's recommended to use headphones or earbuds. Feel good about your purchase: A portion of our profit goes to Art in Giving to help find a cure for childhood cancer. Have questions? Email us info@walkntours.com or text 617-991-3269.