Ticket Information

Description

Light Lunch

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Check in time and Meeting Point: at 07:30 am at Piazzale Montelungo An Assistant waits for you wearing blue clothing with Caf Tour and Gray Line Logos, at the end of the ramp connecting with the railway station. Our Contacts: Agency address: via dei Tavolini 15red - 50122 Firenze - Phone +39 055 29.55.72 or +39 055 28.32.00 - Whatsapp: +39 3458025842 - email address: tours@caftours.com No vegetarian or gluten-free options available • Please be advised that it is required to bring your original ID with you during the tour. • It is mandatory to arrive at the meeting point at the mentioned check in time. • The tour is confirmed with minimum 4 participants •For the safety of all, please be informed that the services offered are designed to meet the needs of clients without motor disabilities or those not using wheelchairs. To safeguard the well-being of the client, the driver and/or accompanying personnel reserve the unequivocal right to reject the participation of clients with motor disabilities or using wheelchairs if they deem their presence may compromise the safety of the client or other participants. This decision will be made solely at the discretion of the driver and/or accompanying personnel, and the client shall not be entitled to compensation or refunds in the event of refusal of participation. Clients with motor disabilities or using wheelchairs are advised to inform the tour organizer in advance regarding their physical conditions and to consult a medical professional to determine if the proposed services are suitable for their specific needs. By accepting these terms and conditions, the client acknowledges having read, understood, and accepted the provisions concerning the participation of clients with motor disabilities or using wheelchairs, and agrees to abide by the unequivocal decisions of the driver and/or accompanying personnel regarding participation in the offered services.