Ticket Information

Description

72-hour Hop-on Hop-off Tour: Hop on and off along the Red and Yellow Routes Free Bike Rental: Get 1 free hour with a 1-hour bike rental from Blazing Saddles, including gear and route tips 1-Hour Panoramic Sunset Tour Duration: 3 days 1-hour Bay Cruise: 60mins Bay Cruise (Operator: Blue and Gold) Digital Chinatown Walking Tour: 1-hour self-guided audio tour of historic Chinatown

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Two ways to activate tickets: 1. Download and open the Big Bus app. Tap "Add Booking" and enter your booking reference. On the day of travel, open your ticket and press "Activate" then show your activated ticket to the driver at any stop along the route. Plus, use the app for route information and live bus tracking. 2. Redeem voucher and activate with Big Bus staff at Stop #1 - Big Bus Tours Visitors Center at 99 Jefferson St (corner of Jefferson and Mason Streets), or with any driver at any stop along the route. Sunset Tour: Tour departs at Stop 1 - Big Bus Tours Visitors Center (99 Jefferson St). No tours on July 4th, Thanksgiving, Dec 24th and Dec 31st. For wheelchair accessibility needs, contact the Visitor Center 24 hours in advance for schedule, +1 855 854 8687 Bay Cruise -Ticket Redemption: Present your ticket at the Blue & Gold Fleet Box Office at Pier 39 to redeem your ticket. Download the Big Bus app for city information and live bus tracking.