Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Not recommended for participants with back problems • Not recommended for participants with heart complaints or other serious medical conditions • Not recommended for pregnant women. Hotel pickups commence approximately 30 - 60 minutes prior to this time, exact pickup time will be advised on reconfirmation. Times are subject to change due to local traffic conditions.

Pickup Information

We are delighted to offer convenient pickup and dropoff services for our valued guests in Tulum. To ensure a seamless experience, please provide us with the name and address of your hotel or accommodation, and our team will make all the necessary arrangements for you.