Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• This tour runs in two parts. After the morning session, meet your guide at the same location for the afternoon — confirm the time with your guide or reach us at +1 888 290 5595 / info@thetourguy.com • Entrance into any religious site requires a strict dress code. Knees and shoulders must be covered for both men and women. Not respecting the dress code may lead to disqualification from the tour • Large bags, backpacks, luggage, tripods, and glass bottles cannot be brought inside. There is no coat check or space on-site to leave your belongings • Please read the meeting point directions thoroughly in advance. It is the responsibility of all visitors to be at the meeting point 15 minutes before departure. Guests arriving after departure cannot be accommodated, and missed tours or tickets cannot be refunded • Mandatory: Everyone is required to carry a copy of the identification page of their passports on all tours. A photo of the first page of your passport saved on your smartphone works as well • On specific dates, most day visitors to Venice will need to pay a €5 access fee. For details, including exemptions and applicable dates, visit: https://cda.ve.it