Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

Please carefully check the title and inclusions of the option booked, as not all options include all services. • The official St. Mark's Basilica ticket price is €12.00 per person (standard) or €24.00 with terrace access; the remaining part of the price covers assistance at the meeting point, accompanied entry with a certified guide or host, access to the Venice Gallery with a dedicated VR experience, the use of an audio guide or radio system with earphones and sales costs. • A valid ID document is mandatory for security checks at the entrance to the Basilica. Timetable activities: - 11:15 AM ENGLISH (IF OPTION IS SELECTED): 11:15 AM: St. Mark's Basilica & Doge's Palace Guided tour 02:30 PM: Murano & Burano Tour - 10:15 AM FRENCH (IF OPTION IS SELECTED): 10:15 AM: St. Mark's Basilica & Doge's Palace Guided tour 02:30 PM: Murano & Burano Tour - 11:30 AM SPANISH (IF OPTION IS SELECTED): 11:30 AM: St. Mark's Basilica & Doge's Palace Guided tour 02:30 PM: Murano & Burano Tour - 09:15 AM OR 10.00 AM PREMIUM ENGLISH (IF OPTION IS SELECTED): 09:15 AM OR 10.00 AM : St. Mark's Basilica & Doge's Palace Guided tour 02:30 PM: Murano & Burano Tour Tour does not operate in case of exceptional high tide (in these cases it can be postponed the days after; otherwise, it will be refunded) For security reasons sacks, bags, or knapsacks are not allowed inside the Doges’ Palace and the St. Mark's Basilica. Pala D'Oro and St. Mark's Museum are not included For the visit to the Basilica, proper clothing is required (no shorts or tank tops) Unfortunately, this tour is not fully accessible for wheelchair users or people with walking disabilities