Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Thanks for making a booking with THE REAL LOS ANGELES TOURS. This ticket has ALL the information that you'll need - PLEASE READ IT CAREFULLY! PREPARATION Be sure to wear appropriate footwear (no flip-flops) and bring suncream / sun-block. Allow PLENTY of time to get to the meeting point. Remember that YOU'RE responsible for getting to the meeting point on time - not us. TRANSPORT / PARKING There's a parking structure next to the bike shop, but we can't guarantee there's space, so please consider taking public transport, the bike shop is only 2 blocks from Downtown Santa Monica Metro station. MEETING THE GUIDE The guide will be checking-in guests from 15 minutes before the tour at the entrance to Santa Monica Beach Bicycle Rentals on 4th Street, Santa Monica. Don't worry about us, we've been doing this 10 years - all you need to do is make sure you're there and we'll take care of the rest. It's very likely there will be other guests on this tour, so we CANNOT hold for latecomers and there is NO phone or email help center, there's no point - you have all the info you need right here. Please bring a paper or electronic copy of your ticket. TIPS / GRATUITIES Cashless payments for gratuities are available, please allow 15-20%. FINALLY! We're looking forward to creating an amazing experience for you.