Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The customer has to get in touch with the supplier to confirm the exact pick up time, it depends on the location of the hotel

Pickup Information

Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue If the Customer wants to arrive at the marina by it's own, they need to take in mind that the parking near the marina is limited. They would have to arrive early in order to find a near parking spot