Ticket Information

Description

Private Minibus from Southampton Cruise Terminals to Gatwick Airport or Hotel, the minibus can accommodate up to 14 passengers & a Maximum of 14 big Suitcases, 10 small Suitcases. Pickup included

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

End Point

Redemption Instructions

The minibus pick-up procedure will be slightly different from small car pick-up. It all depends on the cruise terminal that you come into and how the ground staff at the cruise terminal feels on the day. Two things will happen, If the ground staff at the cruise terminal have a bad day they won't let the driver come out of the minibus to meet you, therefore, you will have to walk up to the minibuses to try to find your name on the board that will be displayed on the front of the bus, which will be parked up next to the cruise terminal. If the ground staff at the cruise terminal are having a good day, they will let the minibus driver walk up to the cruise terminal to meet you and the driver will be holding a name board with your name at the scheduled pickup time. If waiting time at the cruise terminal exceeds 30 minutes from the set pickup time an additional charge will apply. £10.00 for every 10 minutes plus any additional car park charges. The driver will leave the cruise terminal 60 minutes from the set pickup time, If not able to make contact with the passenger, If you experience any delays in disembarking the cruise ship, please contact the office as soon as possible to avoid a no-show. If you are travelling with a cell phone please let us know the number before the travel date so the driver may communicate with you on the day. Each traveller is allowed a maximum of 1 Big suitcase - 29x21x11 inches / 74x54x28 cm (25 kg to 55 lbs) and 1 Small carry-on bag - 22x14x9 inches / 56x36x23 cm. (15 kg to 35 lbs) Oversized or excessive luggage (e.g. foldable wheelchairs, Walker) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable

Pickup Information

Please state your preferred pick-up time when booking. Generally, the ships arrive at 5 am, with the first passengers disembarking at 6.30 am. The cruise company will give priority to passengers who have to catch flights at the airports. However, you should be able to select what time you would like to come off the ship, therefore if you wish to disembark the ship by 8 am, it will be arranged for you to have your luggage and to be off the ship by 8 am.