Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

!!IMPORTANT!!: You must arrive no later than 45 minutes before departure time for mandatory check in to collect your boarding passes. We require a timely check in to report our passenger count for the USCG and to ensure everyone enjoys a full 2-hour cruise. If you do not show up in time for check in due to traffic issues or parking challenges and miss the boat for any reason your ticket is non refundable/transferable. MARINA PARKING: To override 30 minutes maximum parking time The City of Clearwater Marina Parking System uses “Pay By Plate” technology . The rates will be $1 per hour. *Once you check-in at the ticket booth, you will receive a daily code to unlock additional hours of parking. After you have received the code, you then go to the nearest parking kiosk, enter the code and license plate number of your vehicle in order to purchase enough time for your activity. There are also several parking garages around the beach. Traffic can be significant on the beach and parking can be very limited especially during prime times. We recommend getting there plenty early and enjoying a drink, snack, or meal at the many nearby places. WEATHER: Passengers should take a flexible approach to sailing. Plans may change because of weather or for a variety of other reasons. We monitor the weather continuously and will not sail in heavy rain, thick fog, high winds, thunder and lightning etc. However, we will sail in overcast conditions, light to medium fog and in intermittent sprinkles. In the interest of safety, the final decision to sail resides with the Captain and can be made up until time of departure. If you’ve purchased a ticket and do not show up because of the weather, or for any other reason and the boat sails, your ticket is not refundable or transferable. DRESS: Flat soft soled shoes are best, no heels or flip flops, you may go barefoot on board. *Animals of any kind, NOT permitted on tour *Weight restriction of 275 pounds per person will apply